Refund and Returns Policy

Effective Date: 3 feb 2025

Website: http://iptvresellerusa.com

At IPTVResellerUSA.com, we strive to provide the best IPTV services to our customers. However, we understand that sometimes a refund may be necessary. This policy outlines the terms and conditions regarding refunds and returns.

Eligibility for Refunds (Subscription Plans):

  • Refund requests must be made within 7 days of purchase.
  • Refunds are available only if there is a technical fault that cannot be resolved within a reasonable timeframe.
  • Refunds apply only if the subscription has not been activated or used.

Non-Refundable Cases:

  • Issues due to failure to properly configure or install the IPTV service on your device.
  • Problems caused by incompatible devices or insufficient internet speed.
  • Refund requests submitted after 7 days from purchase.
  • Promotional offers, discounted plans, and free trials are not eligible for refunds.

How to Request a Refund:

  1. Contact our support team at [email protected].
  2. Provide your order details (order number, purchase date, and reason for the refund request).
  3. Allow up to 3 business days for our team to review your request.
  4. If approved, the refund will be processed to the original payment method within 7–10 business days.

Returns Policy:
Since our services are digital, there are no physical products to return. Once a subscription is activated, it is considered delivered and used.

Service Suspension or Termination:
We reserve the right to suspend or terminate services if:

  • You violate our Terms and Conditions.
  • Unauthorized sharing or reselling of the subscription occurs.
    No refunds will be issued if services are suspended or terminated due to such violations.

Technical Support:
Before requesting a refund, please contact our technical support team to troubleshoot and resolve any issues. Many problems can be resolved through our support channels.

Contact Support:

Changes to This Policy:
We reserve the right to update or modify this Refund and Returns Policy at any time. Changes are effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

Contact Us:
For any questions or concerns regarding this policy, please reach out to us at:

Thank you for choosing IPTVResellerUSA.com. We value your trust and are committed to providing you with the best service possible.

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